Configuring a GenAI Chat Agent: A Comprehensive Guide
Chat agents have become an integral part of businesses aiming to enhance customer experience and streamline communication. However, setting up a chat agent requires careful consideration and configuration to ensure it aligns with your business goals and meets customer...
Can AI Save the Planet? Reaching ESG goals with Artificial Intelligence
Environmental, Social, and Governance (ESG) considerations are taking an increasingly prominent role in business strategy. Companies are recognizing the importance of aligning their operations with sustainable practices to ensure long-term success, mitigate risks, and...
Common Mistakes When Deploying GenAI Chatbots or Chat Agents
In today’s ever-evolving landscape of customer engagement and support, businesses are increasingly turning to advanced technologies like Generative Artificial Intelligence (GenAI) chatbots and chat agents to streamline interactions and enhance user experiences....
Cooking Up Creativity: How Generative AI is Transforming the Food & Beverage Industry
What’s the flavor of next season? Lychee? Cardamom? A new pepper varietal? Something else? The Food and Beverage industry is always evolving, and companies must constantly seek innovative ways to enhance sales, streamline operations, and ultimately boost profits. So...